Export Query default should default to your last selected export type

Answered


Posted Oct 07, 2021

by default all exports are IMG, It would be helpful if Zendesk captured and used the most recent method of export for any query. 

If you exported query A as an excel, then when moving to query B it would by default be excel for the export method. 


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3 comments

Hi, thank you for your feedback on this post.

In the New Report Builder, we don't preselect any export format so you will only need to do one click to select the desired export format. I have shared your feedback with our design team so they can consider your suggestion. 

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+1 
Either having the most recent export type captured or being able to select your own default export option would be very useful.

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I agree with this post! Most everytime, I am going to be exporting into an Excel format, not the Image/PDF format. Currently, I have to uncheck the default "Image and PDF" box and then "Excel" box for every query that I export. When exporting multiple queries, this creates an unnecessary extra click.

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