Need ability to send notifications upon user creation


  • Andrea Rochira

    I think this would be an amazing addition, particularly for Zendesk instances publicly accessible.

    If the admins or other specific users could be notified when a new user account gets created (for example, following the registration), they could immediately verify the email address, assign the new user to a given organization, and so on with so many use cases. 

    It would be as well great if such event could be "listened" by other automation platforms, like Okta Workflows or Microsoft Power Automate.  That way, even more stuff could be automated through via API calls. 

    Please, consider to include this feature in a future release. 



Please sign in to leave a comment.

Powered by Zendesk