iOS ZendeskChatSDK Cannot receive messages

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chenchao

Posted Aug 13, 2021

I use the demo test downloaded from https://github.com/zendesk/ios_sdk_demo_apps
The account key has been replaced. If you use ChatSDKSamples, you cannot receive messages after connecting, but it is normal to use Chat_V1Samples, and you can receive messages and chat.

Why is this, how can I solve it?

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      Eric Nelson

      Hey there,

      Assuming you're testing with the Auth example. Did you go through the steps outlined in the readme to setup JWT?

      Have a wonderful day!

      Eric Nelson | Manager - Developer Advocacy

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