Is there an option allow the same value in multiple custom ticket fields. For example, we have multiple applications and different groups that administer them. There is a custom dropdown for each app with possible issues, this helps us keep everything categorized for analytics, and every app needs to have an option for 'Password Reset' . I'm working around the restriction by naming them slightly different, but at some point, my creativity will run out. I know it's possible this is a setting I missed but if not, it would be great for it to be an option.
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