Text before ticket form fields?

Hi Moz,

No, we didn't found any proper solution for this yet and this is the reason why we have changed our approach in submit a request forms. I think that you can get help from 3rd party recourses with this (check "Lotus themes" for example i'm sure they can do this for you).

Regards,

Anastasia

Hi Anastasia Kachanova

Did you ever find a solution for this? I have the exact same requirement.

Thanks,

Moz

Hi guys,

Could anyone advise how we can do this for only one/specific form? 

Thanks,

Anastasia

Perfect! Glad I could help! 

Thanks so much kyle - this is exactly what I've been looking for!

This is what it looks like with the first bit of code:

And this is what it looks like with the second bit of code:

Hi Rich,

If I understand your request, there is absolutely a way to do this. You would have to modify the code, however. On my theme, I have renamed the "Submit a request" to  "Submit a Ticket" but you can have it named whatever. 

To Add Text:

1. Open the Guide section.
2. Click the eye icon (for Customise Design).
3. Click Customize on the theme you want to change.
4. Click Edit Code at the bottom-right.
5. Open the new_request_page.hbs section.

Your current code might look something like this:

<h1 class="page-header">
  Submit a Ticket
  {{#if follow_up}}
    <span class="follow-up-hint">
      {{follow_up}}
    </span>
  {{/if}}
</h1>
<br>
<div class="form">
  {{request_form}}
</div>

You would just need to add text in the desired area like this:

<h1 class="page-header">
  Submit a Ticket
  {{#if follow_up}}
    <span class="follow-up-hint">
      {{follow_up}}
    </span>
  {{/if}}
</h1>
<br>
<p>This is where you would enter the text you want to show</p>
<div class="form">
  {{request_form}}
</div>

Feel free to just copy and paste this or use it as a reference but it should give you what you are looking for. I used <p> but you can use any type of text if you want different sizes. 

Hope this helps!