Error while creating request

Answered
image avatar

ghan

Posted Sep 20, 2021

Hi,

I'm trying to create a Zendesk request using the iOS SDK:

I'm using the exact Objective C code used in these examples. I receive this error:

Error Domain=ZDDispatcher Code=4 "(null)"

Thoughts as to why? It seems like I've set the user identity and initialized correctly.

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      Erica Girges

      Hello,

      Thank you for reaching out! Typically when we see this sort of error and you've been using the code provided in the docs, it may be an issue with the format of the payload. I would go ahead and make sure the payload format matches what is expected for the requests endpoint. This could include the name, email or any parameters being passed in. If you have also set any required fields that aren't being entered at the time of submitting the request it may result in this error as well.

      Hope this helps!

      Erica - Dev Support

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