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Zunaira Elahi

Posted Feb 24, 2020

Hi All,

 

So I've been trying to create some very basic reporting for our Community but unfortunately I'm stuck at this point. The report I want for starters is very basic, Get Posts created on <Date>

Purpose: I want to see the activity level on our forum.

The query available for this purpose is:

https://megascans.zendesk.com/api/v2/help_center/community_posts/search.json?query="The"created_at=2020-02-18

Problem: search string is mandatory in this query. It doesn't take "" as input. You have to give it a string which skews the data set.

Can we have a better solution?

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    Kasper Sørensen

    Zendesk Product Manager

    I would not recommend using search for this. An easier approach seems to me to be to use the posts endpoint and sort by date:

    /api/v2/community/posts.json?sort_by=created_at

    Of course that gives you posts from multiple days so you'll have to do some manual filtering afterwards.

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