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Adding columns to My requests page
Answered
Posted Jan 11, 2022
Hello, I'm trying to add 2 more columns on My Requests page - Partner ID and Due Date. I was able to put the header using <th> but I don't know how to display the data below it. I don't know much about coding, hoping to get some help on this.
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7 comments
Dave Dyson
It's possible to add certain fields to the Requests page, and fortunately the Due Date for a Task ticket is one of the fields you can add. Here's how to add fields to that page, and the one you'd want to add for this is
due_date
: How can I add content to the Help Center Request list page activities?Unfortunately, custom fields are not supported on that page, so I don't know that there'd be a way to add "Partner ID", which sounds like a custom field.
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Josef Prandstetter
GEORGE: Looks like your feature is on the roadmap - have a look at this post.
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Brett Bowser
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John Howell
I'd like to add the ticket "group" (queue) to the requests page. Similarly, I can add the header, but can't figure out what is required in the details section.
Can anyone give me a pointer please?
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Joyce
Only the properties available in the Request object API can be used to add a table in the Requests page. However, the ticket "group" is not included on that list.
You can also visit the article How can I add content to the Help Center Request list page activities? for more information.
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Sami
Is displaying custom fields on the roadmap? This is something we'd also like to do.
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Shawna James
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