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Android SDK wrong webview usage



Posted Jan 15, 2022

Hello,

your webview in the support center is causing Theme errors in consumer apps. Please see to fix it:

https://stackoverflow.com/questions/54191883/android-bug-loading-wrong-colors-in-night-mode

https://issuetracker.google.com/issues/170328697

 

Thank you


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2 comments

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Eric Nelson

Zendesk Developer Advocacy

Hey Michal,

To open up a bug report we'll need actual examples of the issue. Do you mind if we move this into a ticket so that you can provide the necessary screenshots, information and code?

Thanks!

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Hi Eric, definitely go ahead.

The root cause will be your initialization of the webview. The setup and how it is reproducible are written in the attached links together with the fix that you need to do in your library. 

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