Android 12 crash java.lang.SecurityException
Posted Feb 25, 2022
Hi support team,
We are getting in firebase the following crash for Android 12:
Dependencies used:
com.zendesk:messaging -> version 5.2.3
com.zendesk:support -> version 5.0.7
zendesk.support.request.CellBindHelper.openAttachment
Fatal Exception: java.lang.SecurityException: UID 10303 does not have permission to content://media/external/file/119192 [user 0]
at android.os.Parcel.createExceptionOrNull(Parcel.java:2437)
at android.os.Parcel.createException(Parcel.java:2421)
at android.os.Parcel.readException(Parcel.java:2404)
at android.os.Parcel.readException(Parcel.java:2346)
at android.app.IActivityTaskManager$Stub$Proxy.startActivity(IActivityTaskManager.java:2897)
at android.app.Instrumentation.execStartActivity(Instrumentation.java:1749)
at android.app.Activity.startActivityForResult(Activity.java:5465)
at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:588)
at android.app.Activity.startActivityForResult(Activity.java:5423)
at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:574)
at android.app.Activity.startActivity(Activity.java:5809)
at android.app.Activity.startActivity(Activity.java:5762)
at zendesk.support.request.CellBindHelper.openAttachment(CellBindHelper.java:100)
at zendesk.support.request.CellBindHelper.access$000(CellBindHelper.java:32)
at zendesk.support.request.CellBindHelper$3.onClick(CellBindHelper.java:87)
at android.view.View.performClick(View.java:7792)
at android.view.View.performClickInternal(View.java:7769)
at android.view.View.access$3800(View.java:910)
at android.view.View$PerformClick.run(View.java:30184)
at android.os.Handler.handleCallback(Handler.java:938)
at android.os.Handler.dispatchMessage(Handler.java:99)
at android.os.Looper.loopOnce(Looper.java:226)
at android.os.Looper.loop(Looper.java:313)
at android.app.ActivityThread.main(ActivityThread.java:8633)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:567)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)
Thanks in advance!
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16 comments
Jav san
Hi Eric
It's different users, with different phone models, but all of them with android 12
0
Eric Nelson
Does it always have the same UID? If so have you been able to identify the associated user?
0
Jav san
Hi Eric,
We are getting 1-2 every day.
0
Eric Nelson
Hmm based on the error it seems that either a file (most likely a local cache of one) was attempted to be accessed after it was deleted, or sanitized due to it being potentially malicious. This is something handled at the android level and then brought downstream to the sdk. It's possible this is just a one off. Are you consistently getting this error from firebase or was this only received in a certain period of time?
0
Jav san
Hi Eric,
Unfortunately, that's all the information i got from firebase.
0
Eric Nelson
Is this crash happening for all files or only one in particular?
0
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