Macro's - Default applied macro?

Answered
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Mikkel Roager

Posted Mar 09, 2022

Is it possible to enable a macro to be added as default for all comments on tickets?

Or another feature that acts as a signature?

I would like for:

Best regards,
{{ticket.assignee.first_name}}

To be at the bottom of ticket replies

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      Dave Dyson

      Hi Mikkel –
       
      There sure is! Here you go: Adding an agent signature to ticket email notifications

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