Zendesk Developer Training: Help Center App 403 errors

2 Comments

  • Rebecca

    Update: I was able to resolve this myself by removing the svg elements referenced in lines 184-186 and 218-220 of iframe.html and just replacing them with trusty boring span text elements.

    The Help Center Search App.zip file from the Zendesk apps developer training needs to be updated so others don't run into this error with svgs that won't load (and thus can't function as links or otherwise as intended) and get discouraged.

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  • Tipene Hughes
    Zendesk Developer Advocacy

    Hi Rebecca,

    Thanks for reaching out!

    I'm glad you managed to get the app links working correctly by using a <span> element. That said, I've passed this piece of feedback on to the relevant product team to look in to further.

    Thanks again and have a great day!

    Tipene

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