Why do I have an X under my search bar?

Answered


Posted May 10, 2022


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Brett Bowser

Zendesk Community Manager

Hey Marsy,
 
It looks like your Help Center theme has been customized so it may be worth reaching out to your developers to see why this is showing under your search bar. If I had to guess, it may be there to remove the search parameters that a user inputs in the search bar. It's hard to say without having access to your Help Center so I would encourage you to take a look at your Guide theme and make adjustments there.
 
More information on customizing your Guide theme can be found here: Customizing your help center theme
 
I hope this helps!

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