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Responsive issue on client side application

Answered


Posted May 18, 2022

Hey guys,

I got the responsive issue during the development of the client-side app although I add a flexible property in the menifest.json file it didn't work for me. I share the snap of the irresponsive app also the snap of the menifest.json file 


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5 comments

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Tipene Hughes

Zendesk Developer Advocacy

Hey, Israr!
 
Can you confirm if you're using ZCLI or ZAT for development and testing, and if you're also seeing this issue when the app is packaged and installed in your Zendesk instance?
 
Thanks!
 
Tipene

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Hey Tipene,

I use zcli for development and testing purposes. and I also face this issue after deploying my app in Zendesk 

Thanks!

Israr

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image avatar

Tipene Hughes

Zendesk Developer Advocacy

Thanks for the update, Israr! 
 
This appears to be a bug with ZCLI and the flexible property. I've raised it with the team that owns ZCLI and will keep you updated on the resolution. In the meantime, can you try using ZAT and see if that resolves the issue for you?

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Hey Tipene,

Actually, I am using Zendesk-React-App-Boilerplate so as per their documentation I have to use ZCLI in order to run the Zendesk app so that's why I use ZCLI instead of ZAT. 

As soon as this issue will resolve I will restart my development because right now this issue become a blocker for me so I hope the ZCLI team will fix this problem asap. 

Thanks! 

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image avatar

Tipene Hughes

Zendesk Developer Advocacy

Hey Israr,
 
Thanks for the heads up! Is this the boilerplate you're using? Either way, you should be able to use ZAT in place of ZCLI as long as you've got ZAT installed on your machine and you either update the commands in the package.json file or run the server directly with the zat server command.

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