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New icon on a call?
Posted Jul 12, 2022
Hello one of our agents is showing this red speaker icon on the tickets with every call. The calls are not being affected by this, but I wonder what this icon means.
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Posted Jul 12, 2022
Hello one of our agents is showing this red speaker icon on the tickets with every call. The calls are not being affected by this, but I wonder what this icon means.
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Alex
I have created a ticket for your question, and you will be contacted shortly.
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