Adding columns in the ticket list of a Customer

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Jozsef Hajdu

Posted Aug 02, 2022

I know that columns can be added in the View setting, but we would like to add columns when consulting the ticket list of a customer. Our case is that the brand column is missing, and we are unable to see through which particular brand the tickets came.

I raised a ticket to Zendesk, but there is no help. Do you know any workarounds or solutions?

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