Attributes - Add end-user name and ID
Posted Aug 16, 2022
Hi guys,
It will be super helpful if we can have a list of users who saw (and voted) a specific article.
At the moment we can only see the number of views.
Having a list of users will help us have better follow-ups and will allow us to track their activities.
Will be nice to know if this is something you are planning.
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4 comments
Sorin SWQ
We've just released this feature in the Help Center Analytics app (3rd party Zendesk app).
Now you can view the list of votes for an article, along with a link to the user who voted (when available).
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Josef Prandstetter
Keren Attia:
We have a very similar feature request for Gather - see:
https://support.zendesk.com/hc/en-us/community/posts/4413879569434-Detailed-information-about-posts-e-g-who-voted-directly-within-Zendesk
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Dave Dyson
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Jhon Mae
Account to crossfire
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