Attributes - Add end-user name and ID

Keren Private

August 16, 2022 07:14

Hi guys,

It will be super helpful if we can have a list of users who saw (and voted) a specific article.

At the moment we can only see the number of views.

Having a list of users will help us have better follow-ups and will allow us to track their activities.

Will be nice to know if this is something you are planning.

4 Comments

Jhon Mae
- August 26, 2022 18:48
Account to crossfire

0
Dave Dyson
- August 27, 2022 00:42
Zendesk Community Manager
Hi Jhon, and welcome to the community -- I'm not sure I understand. Did you have a question?

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Josef Prandstetter
- September 08, 2022 10:46
Keren Private:
We have a very similar feature request for Gather - see:

https://support.zendesk.com/hc/en-us/community/posts/4413879569434-Detailed-information-about-posts-e-g-who-voted-directly-within-Zendesk

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Sorin Alupoaie
- September 08, 2022 12:08
We've just released this feature in the Help Center Analytics app (3rd party Zendesk app).

Now you can view the list of votes for an article, along with a link to the user who voted (when available).

0

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