Zendesk App Framework, send ticket events webhook


  • Tipene Hughes
    Zendesk Developer Advocacy

    Hi bb kk,

    One way you could go about this is using the /api/v2/apps/notify endpoint together with a webhook notification from the Zendesk instance to trigger a custom notification event in your app. Here's a link to the docs which go in to more detail:

    Send Notification to app

    ZAF notification events

    I hope this helps! Feel free to reach out with any questions.



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