How can show Plus (+) button to open a ticket form in my own activity?

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Onur Sumakoğlu

Posted Sep 28, 2022

Hello, In my android application I wanna show only Plus (+) button to open a ticket form like this Support SDK Documentation:

https://developer.zendesk.com/documentation/classic-web-widget-sdks/support-sdk/android/help_center/#ui-overview .

I wanna show this button in my own custom activity, not in default UI of the HelpCenterActivity. Is it possible to improve this way?

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      Greg Katechis

      Depending on what you're doing, you'll need to select the correct providers. This document will help clarify that for you, as well as provide you links to both the Android and iOS reference material.

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      Onur Sumakoğlu

      Hi Greg. First of all thanks for your support. I read the documentation, but I didn't decide which one to use, Tickets or Requests? I will create my own UI like below for my Android Application. I'm planing to use Support API and to attach file Attachment API. Is it right way? Which ones should I choose? Does Request support file upload?

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      Greg Katechis

      Hi Onur! No, this is not a customizable or movable element. You will want to create your own UI with our API providers instead of utilizing the SDKs theming if that is the look you're going for.

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