There doesn't seem to be a simple way to allow website visitors to submit a simple form with their name, email and a note? Is that correct?
I don't want the help chatbot in the lower right, and I don't want to have to send the user to the help section hosted off my site. (If I could embed the form that is in the help section right on my contact page, that would work too).
I just want site visitors to be able to fill in like three - five fields, be able to submit that, and it gets created as a new ticket for us to follow up on.
The Zendesk support agent was helpful but it seems the functionality doesn't exist out of the box, and in order for me to do this I'd have to be able to understand this documentation.
Do I really need to find and hire a developer to do something so simple?
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