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Adding custom fields to ticket by subclassing BaseTicketForm

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Vinita Ramnani

Posted Apr 07, 2023

I am using the django-zendesk-tickets package and as I want additional fields on the form I sub classed BaseTicketForm to add more fields for the user to input. Now I want the input from the user on those fields to be reflected into appropriate fields on zendesk ticket and not just on the body of the ticket. Could someone help me understand how can I achieve that?

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      Greg Katechis

      Hi Vinita! This isn't a wrapper that we support, so I would recommend asking the devs directly on their GH page.

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