report to automatically show customers that opened the most tickets

Answered

3 Comments

  • Pedro Rodrigues
    Community Moderator

    Hi Ofer Rozen, just to note that the report seen in the image shows the # tickets per Requester organization, not Requester.

    To obtain something like "the 5 customers that opened the most tickets", we can use a top/bottom filter. In your report (go to Result manipulation » Top/bottom).

    An example:

     

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  • Ofer Rozen

    Thanks for this Pedro. I did want to display the tickets per customer organization , not specific requestor, and your suggestion was what I was looking for. Thanks a lot.

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  • Pedro Rodrigues
    Community Moderator

    Great news! You're welcome, always happy to help 👋

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