chat session function optimization

2 Comments

  • Neil
    Zendesk Customer Care
    Hi there,
     
    Zendesk Chat conversations cannot be transferred from one customer to another. If you're referring to transferring chats between agents in the Zendesk Agent Workspace, please check on this article for more details.
    0
  • 数据组

    This refers to the chat agent transfer session

    0

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