How to Change title to "addrees field" in a form?

Answered
image avatar

Elisa Affè

Posted Sep 04, 2023

Hello,

I need to change the title seen by users of the address field "Your email address".

I can't find this field in the list.

How can I do? Thanks

 

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3 comments

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      image avatar

      Neil

      Hi Elisa,
       
      It seems you're looking to have the "address email" label change automatically based on which form is being used, if this is true, the workflow you're looking for will require some custom API work and that is no longer within Zendesk's scope of support.

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      image avatar

      Elisa Affè

      Hello,

      yes, it works. In my case there is dynamic content that change write "address email" for different subsidiaries of my company.

      If I would like to have different labels for two italian forms, how can I do?

       

      Thanks a lot for your help.

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      image avatar

      Gabriel Manlapig

      Hi Elisa,
       
      There's no native option to edit this label. But you can edit this text with a little JS code. Please follow the steps below:
      • First, edit your theme
      • On the left side choose the New request page
      • Paste this code on the very bottom
      <script>
       $('.form-field.string.required.request_anonymous_requester_email label').text('YourText');
      </script>
       
      • Save then Publish
      And the result will show as:

      I hope this helps!

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