Problem Accessing Contacts API

image avatar

Neil O'Connor

Posted Oct 11, 2023

I am attempting to use the following API: https://developer.zendesk.com/api-reference/sales-crm/resources/contacts/

I am using the following ReST call from my local Postman client: https://<mydomain>.zendesk.com/api/v2/contacts

What I get in return is a 404 with this message: 

{
    "error": "InvalidEndpoint",
    "description": "Not found"
}

Other APIs work fine, such as https://<mydomain>.zendesk.com/api/v2/users

Can you explain why /contacts is not found? I believe I have the correct URL.

Thank you!

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      Tipene Hughes

      Hey, Neil!
       
      The Sell API uses a different base URL for the API endpoints. You'll want to use https://api.getbase.com/v2/contacts, as noted in the docs here. You'll also need to authenticate your request to the endpoint as well, which you can read more about here.
       
      I hope this helps! Feel free to reach out with any questions.
       
      Tipene

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