Parameter url validation not working



Posted Dec 19, 2023

When a parameter type is url it doesn't validate the entered value and the user can enter random strings without including http, https, www. or an extension.


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6 comments

image avatar

Greg Katechis

Zendesk Developer Advocacy

Hi Andrew! Could you please provide more context as to what you're referring to here? Zendesk has a lot of platform tools, so it's difficult to understand exactly where the problem is that you're referencing. The more detail about your setup, the better!

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Hello Greg, 
Am referring to support apps for zendesk. while installing a private app the parameter field requires a URL type but it doesn't validate the inputs
In the zendesk app

  "parameters": [
    {
      "name": "domain",
      "type": "url",
      "required": true
    }
  ],

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Greg Katechis

Zendesk Developer Advocacy

Thanks for clarifying that for me! I'm seeing the same behavior when I'm testing this, so I've reached out to the dev team that handles this area for more information. I'll drop you a line when I hear more and thanks for bringing this to our attention!

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Hello Greg,

Can you provide me with an update for this?

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image avatar

Greg Katechis

Zendesk Developer Advocacy

Hi Andrew, nothing yet, but I just pinged that team again, so hopefully we'll hear back soon.

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Still waiting for the fix.

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