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SDKConfigurations.framework/SDKConfigurations contains bitcode
Posted Sep 20, 2024
Xcode 16 does not let us upload our apps because SDKConfigurations framework still contains bitcode. The update to the Support SDK released on September 17th (8.0.4) did fix this issue in other frameworks.
However, SDKConfigurations was not updated and this prevents us from releasing app updates with Xcode 16. Please fix ASAP
Here is an error which we get during the upload:
Invalid Executable. The executable '******.app/Frameworks/SDKConfigurations.framework/SDKConfigurations' contains bitcode.
6
21
21 comments
Hyunjoon Ko
I have the same problem. Here is a more detailed log:
1
Cesar Puch
We are having the same issue. Please, we need an urgent fix as we cannot distribute updates of our app.
1
Moosung Park
We are also experiencing the same problem. Due to issues with your SDK, we are unable to release new versions of the app. This is a very serious problem. Bitcode has been deprecated since Xcode 15, so you have had plenty of time to prevent this. Your company should respond as quickly as possible and release a corrected version of the SDK. Otherwise, we have no choice but to consider applying another service instead of yours.
1
Andrew
I urge everyone who has the same issue to open a support ticket. I've opened one on Sep 21 and they STILL haven't fixed it.
Clearly, their iOS dev team is not testing anything at all and they just don't care about the experience we are having.
Started actively looking for another support solution, as this level of service from Zendesk is utterly unacceptable
0
Andrew
I wonder who are the people who put a “thumbs down”? If you know how to fix this without waiting for Zendesk to fix their SDK – please let everyone know .
Otherwise seems like Zendesk employees are trying to downvote this issue instead of actually fixing it.
1
Nara
0
Onur Okutan
Hi everyone,
Thank you for bringing this issue to our attention. Our development team is currently working on a fix, and we’ll provide an update with the expected timeline as soon as it’s available.
In the meantime, you can try the following workaround to unblock Apple validation:
We appreciate your patience, and we’ll keep you posted with any further updates.
Best regards,
Onur
0
Cesar Puch
Thanks for the workaround. In our case we added the framework via Cocoapods so we don't have SDKConfigurations in Frameworks, Libraries and Embedded Content. Is there any workaround for frameworks added with Cocoapods?
1
Garrett Fritz
Same, using cocoapods, so interested in workaround there if any
0
Hyunjoon Ko
Cesar Puch I'm also using CocoaPods and found a way to solve this. Since I'm not using the UI provided by Zendesk, but only the API, the following worked for me:
pod ‘ZendeskSupportSDK’
topod ‘ZendeskSupportProvidersSDK’
in thePodfile
.pod install
orpod update
in the terminal.import SupportSDK
withimport SupportProvidersSDK
.If you're using any of
ZendeskCommonUISDK
,ZendeskMessagingAPISDK
,ZendeskMessagingSDK
,ZendeskSDKConfigurationsSDK
, orZendeskSupportSDK
, this method won't work.0
Guillaume DROULEZ
Hi, with cocoapods, what You can do, is adding following code to Your podfile.
0
Cesar Puch
Thanks Hyunjoon Ko. In my case I'm using the ZendeskChatSDK pod.
Unfortunately the workaround posted by Guillaume DROULEZ didn't work.
0
Cesar Puch
I removed Zendesk from the Podfile and used SPM to add ZendeskChatSDK. This time I didn't have any problems uploading to Apple.
0
Anant Patel
Hi Onur,
Can you please give us an approximate timeline when Zendesk support SDK (https://github.com/zendesk/support_sdk_ios ) will get updated to resolve this issue, so that we can update pod itself (to address this issue)
Thanks.
0
Ammar Madni
Any updates on this?
0
Michael Pirotte
Hello guys , to submit my app I had to manually go to the framework location :
/Users/your user/Your project/Pods/ZendeskSDKConfigurationsSDK/SDKConfigurations.xcframework/ios-arm64/ and perform
0
Onur Okutan
Hi everyone,
Earlier this week, we released a new version of the SDK (v9.0.0) that addresses this problem. (See our release notes.)
Thanks again for your patience, and please let us know if you have any further questions or feedback!
Best,
Onur
0
Yash Chauhan
Onur Okutan Hii sir,
I am currently using the
react-native-zendesk-chat
package in my React Native application and have encountered the same issue . I was wondering if it would be possible to address this within the package as well.0
Onur Okutan
Hi Yash,
Thanks for reaching out! While our SDKs don’t officially support React Native, the latest version (v9.0.0) might help resolve the issue. Have you had a chance to try this version yet?
Let us know how it goes!
Best,
Onur
0
Sunil Kumar Yadav
Getting error in uploading on TestFlight.
Asset validation failed:-
Invalid Executable. The executable 'PuertoEstrada Digital.app/Frameworks/ ChatProvidersSDK.framework/ChatProvidersSDK' contains bitcode. (ID:
8498496d-3c08-4b1b-bc73-02446563c1ae)
Please help into it ASAP
0
Christopher Kennedy
Are you still seeing this after updating the Chat SDK to version 5.0.5?
0