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Request: Add Baltic languages to AI agents & Advanced AI



Posted Sep 23, 2024

As a Zendesk reseller from Estonia not having Estonian language available in AI agents or Advanced AI affects Zendesk competitiveness in Estonian market as everyone wants to use AI, but I have to say to clients that these features are still not available for them due to lack of languages (yet GenAI is very savvy in Estonian language). Same goes for Latvian and Lithuanian language. 

So on behalf of our current and future clients I request following languages to be added to Zendesk AI products - AI agents, Advanced AI, Agent Copilot:

  • Estonian
  • Latvian
  • Lithuanian

Thank you in advance.
Datafox OÜ


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2 comments

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Shawna James

Community Product Feedback Specialist

Hey Ingrid,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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image avatar

Ahmed Zaid

Zendesk LuminaryUser Group LeaderCommunity Moderator

+1

All EU languages are crucial to us

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