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Reviewing the UI for page navigation in macro list pages



Posted Oct 08, 2024

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.].

This is a problem with the UI when sorting macros (editing the order), but there is a list of about 100 macros on one page.
If you are simply swapping a few macros at the top and bottom of the list, there is no problem with the current state, but if you are swapping macros that span multiple pages, you may be wondering how to do it.

As there is no page navigation, you will need to edit the URL to find the macro or position you are looking for.

 

What problem do you see this solving?

Previously, when you selected the macro you wanted to move, a list of macros would pop up, and you could set which position you wanted to move it to, but at the moment, this method is difficult to use to set the position, and it is a hassle.

 

What would be your ideal solution to this problem? How would it work or function? 

We have a lot of macros and they are frequently replaced, so we would like you to consider a UI that is easy to use.


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Shawna James

Community Product Feedback Specialist

Hey 小林正左子,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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