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ZCLI Basic Auth using secure settings
Posted Mar 19, 2025
I can't seem to get basic auth working. I already tried what's described in this article https://developer.zendesk.com/documentation/apps/app-developer-guide/making-api-requests-from-a-zendesk-app/#using-basic-access-authentication
We use a token:token
format for our basic auth and I think the issue is a restriction on secure settings in the basic_auth.username object.
var apiCall = {
URL: url
headers: {
"Authorization": "Basic {{basic_auth.token}}"},
basic_auth: {
"username": "{{setting.api_token}}",
"password": "{{setting.api_token}}"
},
type: 'GET',
secure: true
};
Can someone help point out my mistake here?
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1 comment
Tipene Hughes
Can you please share a screenshot of any errors that are appearing when you're running your code? That'll be helpful in narrowing down a cause here.
Thanks,
Tipene
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