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Allow visitor page or url to be used in Messaging Triggers

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Steven Hampson

Posted Mar 19, 2025

Hi there, 

 

There is no way to use visitor page or URL in Messaging triggers. This was possible in the legacy Chat triggers. We would like to have our widget on different pages, and tag the conversation based on the page the visitor is on, and then have a different bot flows based on this. 

 

Please could you allow us to use these as conditions within the Messaging triggers - it would open a lot more possibilities for workflows. 

 

Thanks! 

 

Steven. 

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    Shawna James

    Community Product Feedback Specialist

    Hey Steven,
     
    Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!

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