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Feedback - Sales CRM (Sell)

Share your feedback, ideas and experiences related to the use of Sales CRM (Sell).

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      Email functionality very flawed and never gets better!
      Despite various tickets opened about email glitches it seems nothing ever gets better. In fact, I fear that it's only ge...

      Posted Jan 26, 2024 · Bradley Telleria

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      Sync of organization and contacts betwwenZendesk sell and Support
      I am guessing this is a hot topic for more than us as your customer..?? I cannot belive its not a native product integra...

      Posted Feb 13, 2024 · Lars

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      Direct email- & link tracking (for SELL & SUPPORT)
      What I liked at freshdesk was the analysis of emails (opened, links clicked), and it's clear and direct accessible prese...

      Posted Jan 31, 2024 · Erik Krause

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      cancel subscription ! I receive and pay invoices and want to stop subscription !
      Answered
      How do I connect to the account : 11406162 to cancel subscription !

      Posted Jun 01, 2022 · CHRISTOPHECREMER

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      Contacts don't sync between Sell and Support
      I was very surprised to see that any contact in sell does not sync into support. I hope this is in the future plan.

      Posted Feb 10, 2021 · Andrew Wilko

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      Unable to Sort Communication Center by Owner
      I would like for me and the other user(s) on my team to be able to sort our email communication by who owns which conver...

      Posted Apr 20, 2023 · Mary Tindall

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      Integration between Zendesk Sell and Linkedin and Xing
      Hi All, We are looking forward to find integration between Zendesk Sell and Linkedin/Xing in your solutions. That would ...

      Posted Oct 03, 2021 · Karolina Zietal

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      Phonetic spelling for names should be available
      There should be an option for this so one does not destroy a sale with a tricky-to-say name. :)

      Posted May 12, 2023 · Eric Thompson

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      Attaching email string to appropriate deal
      Hey, I have multiple deals attached to the same contact. At the moment, all emails from and to the contact come up in ev...

      Posted Mar 23, 2021 · Property Manager

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      Data pollution when merging contacts in Sell / simplify contact merge in Sell

      When merging two contacts, the system decides which contact will be the main contact and creates new field...

      Posted Jan 08, 2021 · Walter Renkema

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