Feedback - Admin Center
Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.
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Welcome to the Product Feedback Topic for Zendesk's Admin Center!
No one knows our products bet...Posted Sep 29, 2023 · Shawna James
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We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...
Posted Sep 29, 2023 · Shawna James
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Hello Zendesk admins, I wanted to ask you a question. How do you learn how to set up and optimize Zen...
Posted Aug 23, 2021 · Phil Grove
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Zendesk admins, we heard you loud and clear! You wanted one place to update settings, a more structured, organized...
Posted Sep 20, 2021 · Parag Pradhan
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Hello, We want to trigger automated actions when a ticket subject changes, but there is no built-in condition in Trigger...
Posted Mar 24, 2025 · Vitalii Petrus
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Instagram Direct経由のチケットに、該当のInstagram投稿やプロフィールへのリンクを表示できるようにしてほしいです。現在、Zendesk上ではチケットの内容だけを確認でき、元のInstagramの投稿やプロフィールへ簡単...
Posted Mar 25, 2025 · ナガク運営事務局
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It would be lovely if there were an option that would allow users within a role to add and edit all end users, wi...
Posted Mar 19, 2025 · Shelby Darby
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I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...
Posted Mar 22, 2023 · Daniël Nieuwendijk
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Hi Zendesk Team! Do you have in product roadmap a feature of usage numeric ticket fields in conditions of automations?
Posted Nov 28, 2022 · Kirill Akimov
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Please give a quick overview of your product feature request or feedback and note who in your org is affected by...
Posted Mar 14, 2025 · mfg
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