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Jonathan Cavey
Joined Apr 15, 2021
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Last activity Mar 25, 2022
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Latest activity by Jonathan Cavey
Jonathan Cavey commented,
Thanks Jeff, works way better than the simple expression I had! :) happy holidays!
View comment · Posted Dec 22, 2021 · Jonathan Cavey
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Jonathan Cavey commented,
Does anyone have a working RegEx solution to verify an email address in a custom field?
I have one that works well, but I get an error that it is too long when I try to save.
I have another that half way works by looking for a '@' but nothing beyond that.
I am extremely new to Ruby Regex so any help is apricated. Thank you!
View comment · Posted Dec 20, 2021 · Jonathan Cavey
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Jonathan Cavey commented,
I agree with Maarten, would be nice to have these targets linked to the ticket so external users can reply directly to the ticket.
View comment · Posted Nov 23, 2021 · Jonathan Cavey
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Jonathan Cavey commented,
Thank you @..., this worked perfectly!
View comment · Posted Mar 04, 2021 · Jonathan Cavey
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Jonathan Cavey created a post,
Hello,
I am wondering if there is a way to prevent a user from selecting a past date when filling out a form.
For instance, if we are asking a user "On what day will you need access to X?". I do not want them to have the availability to choose yesterday.
This field would obviously be a custom field.
Thanks in advance for any help!
Posted Mar 03, 2021 · Jonathan Cavey
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Jonathan Cavey commented,
Can anyone help me add a description to the subject field for a specific form?
Thanks
View comment · Posted Mar 01, 2021 · Jonathan Cavey
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Jonathan Cavey commented,
Hello,
I have a similar request, I am looking to add a 'hint' to my subject for one specific form. Can anyone tell me how to do this?
I have accomplished this for the description but cannot seem to find the correct syntax for the subject.
I have tried replacing Description with subject and that didn't work. Also if anyone could point me to where I could find the correct syntax for future reference that would be appreciated.
Thanks in advance!
// Description - Subtext
if(window.location.href.indexOf('XXXXXXXXXXXX') > -1){ // XXXXXXXXXXXX is the ticket id
$("#request_description_hint").html('This is the custom hint for the description');
}
View comment · Posted Feb 26, 2021 · Jonathan Cavey
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Jonathan Cavey commented,
Hello Ifra,
I would now like to edit my subjects hint field, I tried following the same convention as above and replacing 'description' with 'subject' but that did not work.
Do you know how to do this?
View comment · Posted Feb 25, 2021 · Jonathan Cavey
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Jonathan Cavey commented,
Thank you so much !!!
View comment · Posted Dec 31, 2020 · Jonathan Cavey
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Jonathan Cavey commented,
I have found this on how to change the title of the field.
But not the description like I am seeking.
$('label[for=request_subject]').html("Custom Subject");
$('label[for=request_description]').html("Custom Description");
View comment · Posted Dec 30, 2020 · Jonathan Cavey
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