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Michael Montgomery
Joined Apr 15, 2021
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Last activity Jun 23, 2022
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Latest activity by Michael Montgomery
Michael Montgomery commented,
CommentManaging Talk
Is it possible to change which keypad number is used for opting out of call recordings? Our IVR has more than 2 options on the main menu so having 3 as the option for opting out of call recordings limits how we set up our IVR menu.
Right now we're telling callers, Press 3 to opt out of call recording. Press 1 for "Option 1". Press 2 for "Option 2". Press 4 for "Option 3". Press 5 for "Option 4".
View comment · Posted Oct 26, 2021 · Michael Montgomery
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