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Dustin Swayne

Joined Apr 15, 2021

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Last activity Nov 23, 2024

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Latest activity by Dustin Swayne

Dustin Swayne commented,

Community comment Q&A - Help center and community

How can I pop an alert in a certain field equals a value on change?  tried this:

 

document.addEventListener("DOMContentLoaded", function() {
   // Check if the value in props.requestForm.ticket_fields[256] is "No"
   if (props.requestForm.ticket_fields[256] && props.requestForm.ticket_fields[256].value === "no_rejects") {
       // Trigger the alert
       alert("The value is 'No'. Please take necessary action.");
   }
});

 

but doesn't work….

View comment · Posted Nov 23, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community

Adding the following the script on the New Request page works to hide the cc field:

 

props.requestForm.cc_field = false;

 

 

View comment · Posted Nov 23, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community

The following worked for me where the subject field was number 14 in my array of fields:  props.requestForm.ticket_fields[14].type = "hidden";

 

I'm having trouble doing this for the following though:

props.requestForm.cc_field.type = "hidden";  This doesn't seem to work the same.  Any ideas on how hide the cc field on certain forms?

View comment · Posted Nov 18, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Feedback - Ticketing system (Support)

I was able to get this to work in earlier versions of the Copenhagen template but with the latest version it looks like they are using dropdown combo boxes and list boxes to display the options and it is no longer using the ul or li options.  Has anyone found a fix for the version 4 template with these changes?   Ifra Saqlain 

 

View comment · Posted Oct 24, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community

Ifra Saqlain any luck on being able to set min or max date range with the date picker in the form?

View comment · Posted Jun 12, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community

Was able to fix it by adding these two lines after the alert:

 

$('.datepicker').val(''); // Optionally clear the invalid input
$('#request_custom_fields_2xxxxxx').val('');

 

View comment · Posted May 07, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community

@Ifra Saqlain 

I was able to get the following to work, however, I cannot clear the date after alert automatically.  Any thoughts?

 

$(document).on('change', 'input.datepicker', function() {
    // Check if the related field value is "rent_increase"
    if ($("#request_custom_fields_2xxxxxx").val() == "xxx_xxxx") {  
        var inputDateString = $(this).val(); // Fetch the input value

        // Parse the input date string assuming format "Month day, year"
        var parts = inputDateString.match(/(\w+) (\d+), (\d+)/);
        if (!parts) {
            alert('Invalid date format. Please enter a date in the format "Month day, year" (e.g., "May 4, 2024").');
            $(this).val(''); // Clear the input if the format is not correct
            return; // Exit the function if the format is incorrect
        }

        // Create a Date object from the parsed date string
        var inputDate = new Date(parts[3], new Date(Date.parse(parts[1] + " 1, 2012")).getMonth(), parts[2]);

        // Set today's date with time reset to midnight for accurate comparison
        var today = new Date();
        today.setHours(0, 0, 0, 0);

        // Calculate the date 60 days from today
        var sixtyDaysFromToday = new Date(today);
        sixtyDaysFromToday.setDate(today.getDate() + 60);

        // Compare the input date to the date 60 days from today
        if (inputDate > sixtyDaysFromToday) {
            console.log('The selected date is greater than 60 days from today.');
        } else {
            alert('Please select a date that is more than 60 days from today.');
            datepicker.setDate(null) // Optionally clear the invalid input
        }
    }
});

View comment · Posted May 07, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community

Ifra Saqlain Trying to set the minDate of the calendar to 60+ days from today's date so that no dates prior to 60 days out can be selected.  Is this possible with javascript or is it something with pikaday?

 

Thanks for your help in advance.

View comment · Posted Apr 21, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community
@Ifra Saqlain When I use the following it shows another calendar and doesnt effect the popup calendar, I'm not sure what the selector should be.:  

document.addEventListener('DOMContentLoaded', function() {

var datePicker = $("#new_request > div.form-field.string.required.request_custom_fields_1");


    // Initialize the datepicker with debugging
    datePicker.datepicker({
      minDate: +60, // 20 days in the past
      maxDate: "", // 1 month and 10 days in the future
      onSelect: function(selectedDate) {
        console.log("Selected date: " + selectedDate);
      }
    });

    // Debugging: Log the current settings to verify
    console.log("Datepicker minDate: ", datePicker.datepicker("option", "minDate"));
    console.log("Datepicker maxDate: ", datePicker.datepicker("option", "maxDate"));
    
})

View comment · Posted Apr 17, 2024 · Dustin Swayne

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Dustin Swayne commented,

Community comment Q&A - Help center and community

Ifra Saqlain I tried using the following per your link and its not setting the restrictions.  

View comment · Posted Apr 17, 2024 · Dustin Swayne

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