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Duncan Hall

Joined Apr 16, 2021

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Last activity Jan 04, 2024

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ACTIVITY OVERVIEW

Latest activity by Duncan Hall

Duncan Hall commented,

Community comment Feedback - Ticketing system (Support)

Editing tags on Closed tickets would be FANTASTIC! 

Where can I sign our team up for the beta Dane Corley?

View comment · Posted Jan 04, 2024 · Duncan Hall

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Duncan Hall commented,

Community comment Feedback - Ticketing system (Support)

"We have taken this feature request into consideration for our 2022 plan."

THIS IS NOT GOOD ENOUGH. Run it up the chain of command and commit to it. We're pissed if you couldn't tell.

View comment · Posted Jul 06, 2022 · Duncan Hall

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Duncan Hall commented,

CommentSetting up Agent Workspace

"Learn about changes in Agent Workspace" link needs update: https://support.zendesk.com/hc/en-us/articles/360042187294

View comment · Edited May 23, 2022 · Duncan Hall

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