Michelle Izatt

Would this also work for a Picklist that is not updating in Zendesk?

Ifra Saqlain maybe this is the issue? The Button is disabled?

Ifra Saqlain

<script>
  var templateName = 'articles';
</script>

<div class="container-divider"></div>
<div class="container">
  <nav class="sub-nav">
    {{breadcrumbs}}

    <script>
      var categoryid = $('.breadcrumbs li:nth-child(2) a').attr('href').match(/[0-9]+/)[0];
    </script>
  </nav>

  <div class="article-content-area" id="article-container">

    {{#if settings.sidebar_block_visibility}}
    <div class="sidebar collapsible-sidebar">
      <h3 class="collapsible-sidebar-title sidenav-title menu-title">
         {{#is settings.sidebar_menu_title_dc 'NONE'}}{{settings.sidebar_menu_title}}{{else}}{{dc settings.sidebar_menu_title_dc}}{{/is}}
      </h3>
      <div class="diziana-category-sidebar-menu"></div>
    </div>
    {{/if}}
    <section class="article-content-section {{#is settings.sidebar_block_visibility false}}article-fluid{{/is}}">
      {{#if settings.show_articles_in_section}}
      <section class="section-articles collapsible-sidebar">
        <h3 class="collapsible-sidebar-title sidenav-title">{{t 'articles_in_section'}}</h3>
        <ul>
          {{#each section.articles}}
          <li>
            <a href="{{url}}" class="sidenav-item {{#is id ../article.id}}current-article{{/is}}"
              title="{{title}}">{{title}}</a>
          </li>
          {{/each}}
        </ul>
        {{#if section.more_articles}}
        <a href="{{section.url}}" class="article-sidebar-item" title="{{t 'see_more'}}">{{t 'see_more'}}</a>
        {{/if}}
      </section>
      {{/if}}

      <script>
        var articleContent = $('.article-sidebar').children();
        if (!articleContent.length) {
          $('.article-sidebar').addClass('hide');
        }
      </script>
      <article class="article">
        <header class="article-header {{#is settings.author_meta_details_visibility 'hide'}}hide-meta{{/is}}">
          <h1 title="{{article.title}}" class="article-title">
            {{article.title}}
            {{#if article.internal}}
            <span class="icon-lock" title="{{t 'internal'}}"></span>
            {{/if}}
            {{subscribe}}
          </h1>

          <div class="article-meta-wrapper">
            {{#if settings.author_meta_details_visibility}}
            <div class="article-author">
              <div class="avatar article-avatar">
                {{#if article.author.agent}}
                <span class="icon-agent"></span>
                {{/if}}
                <img src="{{article.author.avatar_url}}" alt="Avatar" class="user-avatar" />
              </div>
              <div class="article-meta">
                {{#link 'user_profile' id=article.author.id}}
                {{article.author.name}}
                {{/link}}

                <ul class="meta-group">
                  {{#is article.created_at article.edited_at}}
                  <li class="meta-data">{{date article.created_at timeago=true}}</li>
                  {{else}}
                  <li class="meta-data">{{date article.edited_at timeago=true}}</li>
                  <li class="meta-data">{{t 'updated'}}</li>
                  {{/is}}
                </ul>
              </div>
            </div>
            {{/if}}

          </div>
        </header>

        <section class="article-info">
          <div class="article-content">
            <div class="article-body">{{article.body}}</div>

            <div class="article-attachments">
              <ul class="attachments">
                {{#each attachments}}
                <li class="attachment-item">
                  <a href="{{url}}" target="_blank" title="{{name}}">{{name}}</a>
                  <div class="attachment-meta meta-group">
                    <span class="attachment-meta-item meta-data">{{size}}</span>
                    <a href="{{url}}" target="_blank" class="attachment-meta-item meta-data">{{t 'download'}}</a>
                  </div>
                </li>
                {{/each}}
              </ul>
            </div>
          </div>
        </section>

        <footer>
          <div class="article-footer">
            <div class="article-inner-content-area">
              {{#if settings.social_share_visibility}}
              <div class="article-share">{{share}}</div>
              {{/if}}
            <div class="comment-icon">
              {{#if settings.comment_block_visibility}}
              {{#if comments}}

              <a href="#article-comments" class="article-comment-count" title="{{article.comment_count}}">
                <span class="icon-comments"></span>
                {{article.comment_count}}
              </a>
              {{/if}}
              {{/if}}
              </div>
          </div>
          </div>
          {{#with article}}
          <div class="article-votes">
            <span class="article-votes-question">{{t 'was_this_article_helpful'}}</span>
            <div class="article-votes-controls" role='radiogroup'>
              {{vote 'up' role='radio' class='button article-vote article-vote-up'}}
              {{vote 'down' role='radio' class='button article-vote article-vote-down'}}
            </div>
            <small class="article-votes-count">
              {{vote 'label' class='article-vote-label'}}
            </small>
          </div>
          {{/with}}

          <div class="article-more-questions">
            {{request_callout}}
          </div>
          <div class="article-return-to-top">
            <a href="#article-container">{{t 'return_to_top'}}<span class="icon-arrow-up"></span></a>
          </div>
        </footer>

        <section class="article-relatives">
          {{recent_articles}}
          {{related_articles}}
        </section>

        {{#if settings.comment_block_visibility}}
        <div class="article-comments" id="article-comments">
          <section class="comments">

            <header class="comment-overview">
              <h3 class="comment-heading">
                {{t 'comments'}}
              </h3>
              <p class="comment-callout">{{t 'comments_count' count=article.comment_count}}</p>
              {{#if comments}}
              <div class="dropdown comment-sorter">
                <a class="dropdown-toggle">{{t 'sort_by'}}</a>
                <span class="dropdown-menu" role="menu">
                  {{#each comment_sorters}}
                  <a aria-selected="{{selected}}" href="{{url}}" role="menuitem" title="{{name}}">{{name}}</a>
                  {{/each}}
                </span>
              </div>
              {{/if}}
            </header>

            <ul id="comments" class="comment-list">
              {{#each comments}}
              <li id="{{anchor}}" class="comment">
                <div class="comment-wrapper">
                  <div class="comment-info">
                    <div class="comment-author">
                      <div class="avatar comment-avatar">
                        {{#if author.agent}}
                        <span class="icon-agent"></span>
                        {{/if}}
                        <img src="{{author.avatar_url}}" alt="Avatar" class="user-avatar" />
                      </div>
                      <div class="comment-meta">
                        <span title="{{author.name}}">
                          {{#link 'user_profile' id=author.id}}
                          {{author.name}}
                          {{/link}}
                        </span>

                        <ul class="meta-group">
                          {{#if editor}}
                          <li class="meta-data">{{date edited_at timeago=true}}</li>
                          <li class="meta-data">{{t 'edited'}}</li>
                          {{else}}
                          <li class="meta-data">{{date created_at timeago=true}}</li>
                          {{/if}}
                        </ul>
                      </div>
                      <div class="comment-labels">
                        {{#with ticket}}
                        <a href="{{url}}" target="_zendesk_lotus" class="status-label escalation-badge">
                          {{t 'request'}}{{id}}
                        </a>
                        {{/with}}
                        {{#if pending}}
                        <span class="comment-pending status-label status-label-pending">{{t 'pending_approval'}}</span>
                        {{/if}}
                      </div>
                    </div>

                    <section class="comment-body">{{body}}</section>
                  </div>

                  <div class="comment-actions-container">
                    <div class="comment-vote vote" role='radiogroup'>
                      {{vote 'up' role='radio' class='vote-up' selected_class='vote-voted'}}
                      {{vote 'sum' class='vote-sum'}}
                      {{vote 'down' role='radio' class='vote-down' selected_class='vote-voted'}}
                    </div>
                    <div class="comment-actions actions">
                      {{actions}}
                    </div>
                  </div>
                </div>
              </li>
              {{/each}}
            </ul>

            {{pagination}}

            {{#form 'comment' class='comment-form'}}
            <div class="avatar comment-avatar">
              {{user_avatar class='user-avatar'}}
            </div>
            <div class="comment-container">
              {{wysiwyg 'body'}}
              
              <div class="comment-form-controls">
                {{input type='submit' class="button button-large"}}
              </div>
              
            </div>
            {{/form}}

            <p class="comment-callout">{{comment_callout}}</p>
          </section>
        </div>
        {{/if}}
      </article>
    </section>
  </div>
</div>

Ifra Saqlain here is one of our articles if that's what you are referring to https://help.peek.com/hc/en-us/articles/10430786382740-Advanced-Ticket-Configurations- 

I'm just an admin in a developer world :)

Ifra Saqlain I just added that to our custom theme code, republished and the button is still not showing. Any ideas why? Thank you!

Does anyone have a code Snippet to add the Submit button to comments? It was deleted from article on our custom theme.

Does anyone have a code Snippet to add the Submit button to comments? It was deleted from article on our custom theme.