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Michelle  Izatt's Avatar

Michelle Izatt

Joined Mar 24, 2023

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Last activity Apr 07, 2023

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ACTIVITY OVERVIEW

Latest activity by Michelle Izatt

Michelle Izatt commented,

CommentHelp with apps and integrations

Would this also work for a Picklist that is not updating in Zendesk?

View comment · Posted Apr 07, 2023 · Michelle Izatt

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Michelle Izatt commented,

CommentUsing themes and customizing your Help Center

Ifra Saqlain maybe this is the issue? The Button is disabled?

View comment · Posted Mar 24, 2023 · Michelle Izatt

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Michelle Izatt commented,

CommentUsing themes and customizing your Help Center
Ifra Saqlain



 

 

    {{#if settings.sidebar_block_visibility}}
   


    {{/if}}
   

      {{#if settings.show_articles_in_section}}
     

       

{{t 'articles_in_section'}}


       
        {{#if section.more_articles}}
       
        {{/if}}
     

      {{/if}}

     
     


       

         


            {{article.title}}
            {{#if article.internal}}
           
            {{/if}}
            {{subscribe}}
         

         


       

       

       


         
          {{#with article}}
         

            {{t 'was_this_article_helpful'}}
           

              {{vote 'up' role='radio' class='button article-vote article-vote-up'}}
              {{vote 'down' role='radio' class='button article-vote article-vote-down'}}
           

           
              {{vote 'label' class='article-vote-label'}}
           

         

          {{/with}}

         


            {{request_callout}}
         

         

            {{t 'return_to_top'}}
         

       

       


          {{recent_articles}}
          {{related_articles}}
       

        {{#if settings.comment_block_visibility}}
       


         

           


             


                {{t 'comments'}}
             


             

{{t 'comments_count' count=article.comment_count}}


              {{#if comments}}
             
              {{/if}}
           

           


                  {{#each comments}}
                 

  •                

                     

                       

                         

                            {{#if author.agent}}
                           
                            {{/if}}
                            Avatar
                         

                         

                           
                              {{#link 'user_profile' id=author.id}}
                              {{author.name}}
                              {{/link}}
                           

                           


                                {{#if editor}}
                               
                               
                                {{else}}
                               
                                {{/if}}
                             

                         

                         

                            {{#with ticket}}
                           
                              {{t 'request'}}{{id}}
                           

                            {{/with}}
                            {{#if pending}}
                            {{t 'pending_approval'}}
                            {{/if}}
                         

                       

                       

    {{body}}

                     

                     


                       

                          {{vote 'up' role='radio' class='vote-up' selected_class='vote-voted'}}
                          {{vote 'sum' class='vote-sum'}}
                          {{vote 'down' role='radio' class='vote-down' selected_class='vote-voted'}}
                       

                       

                          {{actions}}
                       

                     

                   

                 

  •               {{/each}}
               

            {{pagination}}


            {{#form 'comment' class='comment-form'}}
           


              {{user_avatar class='user-avatar'}}
           

           

              {{wysiwyg 'body'}}
              
             

                {{input type='submit' class="button button-large"}}
             

              
           

            {{/form}}

           

{{comment_callout}}


         

       

        {{/if}}
     

   

 

View comment · Posted Mar 24, 2023 · Michelle Izatt

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Michelle Izatt commented,

CommentUsing themes and customizing your Help Center

Ifra Saqlain here is one of our articles if that's what you are referring to https://help.peek.com/hc/en-us/articles/10430786382740-Advanced-Ticket-Configurations- 

 

I'm just an admin in a developer world :)

View comment · Edited Mar 24, 2023 · Michelle Izatt

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Michelle Izatt commented,

CommentUsing themes and customizing your Help Center

Ifra Saqlain I just added that to our custom theme code, republished and the button is still not showing. Any ideas why? Thank you!

View comment · Posted Mar 24, 2023 · Michelle Izatt

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Michelle Izatt commented,

CommentUsing themes and customizing your Help Center

Does anyone have a code Snippet to add the Submit button to comments? It was deleted from article on our custom theme.

View comment · Posted Mar 24, 2023 · Michelle Izatt

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Michelle Izatt commented,

CommentUsing themes and customizing your Help Center

Does anyone have a code Snippet to add the Submit button to comments? It was deleted from article on our custom theme.

View comment · Posted Mar 24, 2023 · Michelle Izatt

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