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Youssef Cheddadi
Joined Oct 13, 2022
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Last activity Feb 23, 2023
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Latest activity by Youssef Cheddadi
Youssef Cheddadi commented,
CommentSecurity and user access in Zendesk Support
Even is you disable the setting "anybody to submit a ticket", users are auto-created via SSO.
Example: A user from "Department A" shares a link to "Guide" with a colleague from "Department B" (Not yet in scope for Wave 1).
User in "Department B" is able to access the system after successfully authenticating via SSO. A user profile is auto-created by the platform and the user is able to see content that can be sensitive (e.g. HR) and submit requests.
View comment · Posted Oct 13, 2022 · Youssef Cheddadi
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