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Aaron Gulley
Joined Jul 14, 2023
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Last activity Sep 30, 2024
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Latest activity by Aaron Gulley
Aaron Gulley created a post,
Hello,
I'm in the pprocess of developing a zendesk aapplication.
I am aware you can set iinstall requirements through the manifest file but i cant workout how you configure post install aapplication settings page? E.g a page which changes the app style or buttons based on what the user selects.
Any ideas?
Thank you
Posted Sep 30, 2024 · Aaron Gulley
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Aaron Gulley commented,
Hello,
I have linked a custom object to agent user fields view using relationships. It displays perfectly fine on the zendesk but when pulled via the api from user fields. I get the following data
"user_fields": {
"erp_company": "01J2VF9KVHK2SH1H76847E1D36"
}
It should say ‘COMPANYXYZ’ in plain text rather than `01J2VF9KVHK2SH1H76847E1D36
` what even is this? Is it encrypted? Have I linked them incorrectly?
View comment · Posted Jul 16, 2024 · Aaron Gulley
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Aaron Gulley created a post,
Hello,
I'm not sure if I'm losing my mind or just don't know how to code. Probably the latter.
I'm trying to use the ```secure:true``` but it doesn't seem to be working.
CODE:
Loading case data...
No case data available.
I'm just returning
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What have I done wrong?
Posted Feb 19, 2024 · Aaron Gulley
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Aaron Gulley created a post,
Hi Can anyone point me in the right direction. I am developing an app and hoping that will be able to put it on the market place at one point.
What is the best method
Create several custom fields using the post method on zendesk ticket fields api then using the GET method to find the custom field ids for usage in my app. I'm currently hard coding custom field ids to store information related to that ticket pulled from a third party api.
Second option Post the information to a third party api database and call it each time the app launches? And primary field will be the ticket id. Also
how the hell do you use install requirements? Fields that will be used in the code eg API keys for a given third party app. Etc etc
Thank you and so sorry for all the questions. Aaron
Edited Jul 20, 2023 · Aaron Gulley
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Aaron Gulley created a post,
Hi
I have just created a new using
- zcli apps:new --scaffold=react
- cd C:\Zendesk\epicor
- zcli apps:server
But I keep getting
PS C:\Zendesk\epicor> zcli apps:server
» Error: Invalid app path: C:\Zendesk\epicor
What am I missing? I have not changed any of the files in the created directory..
Posted Jul 14, 2023 · Aaron Gulley
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