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Tone Love

Joined Jul 18, 2024

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Last activity Jan 11, 2025

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Latest activity by Tone Love

Tone Love commented,

CommentManaging users in Sell

We don't want to lose the email correspondence between the former team member and prospect!

 

When a team member is terminated, we retain all emails by reusing the same email account and changing the email address, password, and other user details via our email provider. With Zendesk Sell, should we simply change the team member's details instead of deleting the user and creating a new one? 

View comment · Posted Jan 11, 2025 · Tone Love

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Tone Love commented,

CommentLeads, contacts, and deals

This is definitely a mission-critical feature. Zendesk should not call their suite of productions a unified solution if the solutions can't share information seamlessly.

View comment · Posted Jul 18, 2024 · Tone Love

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