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There is a way to obtain which agent made the first assignment
Publicado 28 oct 2021
There is a way to obtain which agent made the first assignment
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Búsquedas recientes
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Publicado 28 oct 2021
There is a way to obtain which agent made the first assignment
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Eric Nelson
This can be accomplished by using the Ticket activities endpoint. Using this you can list the activities and then find the first person assigned to the ticket.
Hope this helps,
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