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There is a way to obtain which agent made the first assignment
Posted Oct 28, 2021
There is a way to obtain which agent made the first assignment
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Recent searches
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Posted Oct 28, 2021
There is a way to obtain which agent made the first assignment
0
1 comment
Eric Nelson
This can be accomplished by using the Ticket activities endpoint. Using this you can list the activities and then find the first person assigned to the ticket.
Hope this helps,
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