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Elisa
Adhésion le 27 oct. 2023
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Dernière activité le 09 févr. 2024
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Dernière activité effectuée par Elisa
Elisa a ajouté un commentaire,
Hi Elina, unfortunately at the moment we still have the problem
Afficher le commentaire · Publication le 09 févr. 2024 · Elisa
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Elisa a créé une publication,
Hello,
we are encountering problems giving the right answers to users who are interecting with the BOT.
It often happens that the intent is correct, and we have an answer set for that, but for some reason the BOT is returning a different answer, one that should be proposed with specific training questions. The problem is that we are not able to understand why this is happening, the training questions are very different from the actual question of the user
Publication le 27 nov. 2023 · Elisa
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Elisa a ajouté un commentaire,
I cannot turn on generative reply on and existing BOT because the Setup tab the section "if the bot finds relevant articles" is not present
I find the section only if I create a new BOT but that would mean to recreate all the answers of the existing BOT
Afficher le commentaire · Publication le 27 oct. 2023 · Elisa
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