Recherches récentes


Pas de recherche récente

Elisa's Avatar

Elisa

Adhésion le 27 oct. 2023

·

Dernière activité le 09 févr. 2024

Suivis

0

Abonnés

0

Activité totale

10

Votes

0

Abonnements

7

APERÇU DES ACTIVITÉS

Dernière activité effectuée par Elisa

Elisa a ajouté un commentaire,

Commentaire de la communautéZendesk AI EAP - Generative AI

Hi Elina, unfortunately at the moment we still have the problem

Afficher le commentaire · Publication le 09 févr. 2024 · Elisa

0

Abonnés

0

Votes

0

Commentaire


Elisa a créé une publication,

PublicationZendesk AI EAP - Generative AI

Hello,

we are encountering problems giving the right answers to users who are interecting with the BOT.

It often happens that the intent is correct, and we have an answer set for that, but for some reason the BOT is returning a different answer, one that should be proposed with specific training questions. The problem is that we are not able to understand why this is happening, the training questions are very different from the actual question of the user

Publication le 27 nov. 2023 · Elisa

1

Abonné

9

Votes

5

Commentaires


Elisa a ajouté un commentaire,

CommentaireUsing legacy AI agent functionality

I cannot turn on generative reply on and existing BOT because the Setup tab the section "if the bot finds relevant articles" is not present

I find the section only if I create a new BOT but that would mean to recreate all the answers of the existing BOT 

Afficher le commentaire · Publication le 27 oct. 2023 · Elisa

0

Abonnés

2

Votes

0

Commentaire