動的コンテンツを使用したチケットフィールドの翻訳



編集日時:2025年3月19日


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23件のコメント

Hello, 

 

How can I do the same with the Header titles in my Help Center? I tried placing a placeholder from Dynamic Content and it didn't work. 

 

Thank you!

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Hello Yanir,

You can reference these articles which should help you adjust any text related to your pages automatically or manually. You can see the translation helper in the help center Templates docs for a list of available translated strings. You can also adjust the source code for that word within the code for the page.
 
Your options for managing content translation
Understanding how translated content is displayed in your Help Center

Hope that helps

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Hello - as an international company I would like to know if the "subject" and "description" can be auto-translated as well - this to allow different agents from different countries to respond a customer. 

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Hi Ricardo,

I already replied to the ticket. It seems your Norwegian Help Center is working properly.

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Ok, thanks. Could you tell me if this issue is a prolonged issue? I see that first reported in 2022?

 

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Hi Ricardo,

I have created a ticket for this issue. Please wait for an update via email.

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I've followed the guide and even though my english name show up, when switching to norwegian it does not translate to the Norwegian word. 

What I'm i doing wrong?

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Hello Ester,
 
I created a ticket for your inquiry and we'll reach out to you via email to investigate the issue.
 
Thanks!

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Hello Steve,
 
The Name and Email fields in the flow builder do not have a translation at the moment and so far, there is no ETA for these translations. We recommend that you create a new post in the Support Product Feedback topic in our community to engage with other users who have similar needs and discuss possible workarounds. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning. 
 
Thanks!

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Is there any way to use dynamic content for the Customer Overview Fields(Name, Email) in the flow builder? They don't show up in my list of ticket fields and I would like to translate them

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