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Sylwia Bischof
가입한 날짜: 2021년 4월 15일
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마지막 활동: 2022년 10월 07일
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님의 최근 활동 Sylwia Bischof
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@Jacob Christensen - you wrote above You should be able to see that from the side-bar app that is shown on these tickets (Question was Is there any warning before submitting a text that breaches the character limit?) - which app is this exactly?
댓글 보기 · 2022년 10월 07일에 게시됨 · Sylwia Bischof
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Hi ,
as Lauren already mentioned above (some months ago): for us there is also one very important thing which is missing in chat: requester's IP address and device/browser details. It is great to still see the visitor path but the device and browser info is often essential for troubleshooting. Changing to dashboard in each chat in ordert to see this information is time consuming and not optimal.
It would be great to integrate this information in User details directly in ticket and chat.
Are there any plans to show this info?
Thanks
Sylwia
댓글 보기 · 2021년 5월 08일에 게시됨 · Sylwia Bischof
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