Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Feedback - Ticketing system (Support)

Share your feedback, ideas and experiences related to the use of our ticketing system (Support).


Zendesk is committed to continuously improving our ticket sharing functionality and we’d like your feedback to help guid...

Gepostet 04. Dez. 2024 · Chaitali Pathak

5

Follower

1

Stimme

6

Kommentare


Dear Customers,   We are excited to launch our latest version of the updated product tray!   For ease of collecting  fee...

Gepostet 17. Jan. 2025 · Shawna James

2

Follower

1

Stimme

0

Kommentare


Hello Zendesk Community! As a Product Manager at Zendesk, I’m pleased to inform you that we're actively exploring new w...

Gepostet 21. Nov. 2023 · Mo Rizvi

26

Follower

7

Stimmen

16

Kommentare


Welcome to the Product Feedback Topic for Zendesk's Ticketing System (Support)! No one knows our products better than ...

Gepostet 29. Sept. 2023 · Shawna James

7

Follower

2

Stimmen

0

Kommentare


We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

Gepostet 29. Sept. 2023 · Shawna James

27

Follower

4

Stimmen

11

Kommentare


Surely this needs adding?   We can filter on the status “Open”, “Pending” and "On hold" tickets.  Please add “New ticket...

Gepostet 01. Okt. 2024 · Gary Jackson

4

Follower

4

Stimmen

2

Kommentare


For me I was switched to “Agent Home” today and I haven't tried it before.   My first immediate reaction is that the lis...

Gepostet 12. Feb. 2025 · Love

2

Follower

0

Stimmen

3

Kommentare


Please, add number fields to chat. It doesn't make a lot of sense to only accept text for input from customers……We want ...

Gepostet 13. Feb. 2025 · Bruno Alcantara

1

Follower

1

Stimme

0

Kommentare


Hi,   We got a Zendesk system that have multiple Brans with different companies. One Company is using SSO and it require...

Gepostet 13. Feb. 2025 · Alvin Ronnie Caballero

0

Follower

0

Stimmen

0

Kommentare


We often have issues that impact multiple users. It would be really helpful if we had a way to BCC all affected users so...

Gepostet 17. Feb. 2021 · Katie R.M.

79

Follower

64

Stimmen

51

Kommentare