The Help Center article editor contains a toolbar you can use to format your knowledge base articles.
The following table describes the formatting options that are available.
| Toolbar button | Name | Action |
|---|---|---|
 |
Size | Increase or decrease font size |
 |
Bold |
Bold or unbold text |
 |
Underline | Underline or remove underline from text |
 |
Text color | Change text color using the color selector |
 |
Italic |
Italicize or remove italics |
 |
Numbered list | Create or remove a numbered list |
 |
Bulleted list | Create or remove a bulleted list |
 |
Align/indnet |
Align text left, center, or right; indent or outdent text |
 |
Insert/edit link |
Create or edit a link and link text; select a target where the link will open |
 |
Insert image | Insert an image using the file browser. The image file size limit is 20 MB. |
 |
Table |
Create or modify tables using the menu options |
 |
Source code | View or edit the HTML source code |
Comments
4 comments
I am wondering how I can add a blockquote to a line of text or a paragraph so that it looks like a quote. Maybe in a similar way like described in formatting with markdown (https://support.zendesk.com/hc/en-us/articles/203691016-Formatting-text-with-Markdown#topic_xqx_mvc_43__row_k3l_yln_1n)?
Hi,
We have created articles in the Help Center and when they are in 'edit' format they appear to look correct. However, once published the top row of the wording of the article defaults to capitals. How can I change this please? I've tried deleting the row, typing below the row and yet when you backspace to get to the top of the screen - the font changes automatically to capitals. Is this a bug?
Thanks for your help.
+1: Looks great in the edit mode; looks all out of whack in the published version.
Hi,
I'm wondering why the links are not reflecting as links (underlined and in blue color) when the article is already published but when it is in draft mode for editing, it is reflecting as a link.
Thanks!
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