Help Center article editor toolbar reference Follow

Comments

17 comments

  • Avatar
    Philipp Kunhardt

    I am wondering how I can add a blockquote to a line of text or a paragraph so that it looks like a quote. Maybe in a similar way like described in formatting with markdown (https://support.zendesk.com/hc/en-us/articles/203691016-Formatting-text-with-Markdown#topic_xqx_mvc_43__row_k3l_yln_1n)?

     


     

  • Avatar
    Sharon Skinner

    Hi, 

    We have created articles in the Help Center and when they are in 'edit' format they appear to look correct.  However, once published the top row of the wording of the article defaults to capitals.  How can I change this please?  I've tried deleting the row, typing below the row and yet when you backspace to get to the top of the screen - the font changes automatically to capitals.  Is this a bug?

    Thanks for your help.

  • Avatar
    Carol Drummond

    +1: Looks great in the edit mode; looks all out of whack in the published version.

  • Avatar
    Edu Legaspi

    Hi,

    I'm wondering why the links are not reflecting as links (underlined and in blue color) when the article is already published but when it is in draft mode for editing, it is reflecting as a link.

    Thanks!

  • Avatar
    Larry Bear

    Is there a way to add a link to an article rather than inserting the full url?

    Thanks

  • Avatar
    Jessie - Community Manager

    Hi Larry! Welcome to the Community!

    I'm not sure I understand your question...can you go into more detail about what you're trying to do?

  • Avatar
    Larry Bear

    When adding a link to another article,I add the full url, just asking id there's a topic selector of sorts resembling an authoring tool to make this easier?

    Larry

  • Avatar
    Fiona Cassidy

    Hi. I have added an image to an article I am working on but it has imported sideways and is very big. Please can you tell me how to rotate the image and to make it fit the page. Thanks Fiona

  • Avatar
    Nicole - Community Manager

    Hi Fiona - 

    It sounds like the image is wider than the page. You'll want to use an image editing tool (like Photoshop) to re-size it before uploading. 

  • Avatar
    Joel Zinn

    I am converting several articles that were created in MS Word.  In the documents, there is a style for Notes, one for Tips, etc.  I have added styles in the css file that match the styling of the word docs.  The question I have, is there a way to apply those css styles in the article editor?  I can edit the html and add the style class, but it can be a pain.  

  • Avatar
    Jessie - Community Manager

    Hi Joel! Welcome to the Community!

    In the article editor tool bar, on the far right end you'll see a button to edit the article source code. I think that'll do what you're looking for!

  • Avatar
    Joel Zinn

    I understand about the editor toolbar and viewing the source.  It is just a pain to locate the specific items in the source.  I was hoping there was a way to add a css "class" to the dropdown.

  • Avatar
    Jessie - Community Manager

    Hey Joel,

    I'm afraid it's not possible to do that. :(

  • Avatar
    Chaz Spahn

    Hey Jessie,

    I am in the same boat as Joel. The old Markdown allowed for 'code blocks' but the editor toolbar doesn't have that. We need the ability to add additional styles to the paragraph pull down.

    How do we add that as a Feature Request?

  • Avatar
    Nicole - Community Manager

    Hey Chaz - 

    Your best bet is to up vote the original post and add your detailed comment to this thread in the Product Feedback topic in the Community. 

  • Avatar
    Charlotte Brogden

    Could you please tell me how to create an information box, similar to the pale yellow 'note' boxes in the article above? 

  • Avatar
    Jessie - Community Manager

    Hi Charlotte! Welcome to the Community!

    We have several posts in our Tips & Tricks area that show different variations on this that should be exactly what you need! You can find them here:

    Let us know if you need anything else!

Please sign in to leave a comment.

Powered by Zendesk