Inserting images in articles Follow

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2 comments

  • Avatar
    Nau Porzio

    Hi there!

    Thanks for this post, I've got a doubt though, once the image has been inserted into the article, is there any way of making it a hyperlink itself so the end-user can expand it to its original size?

    I'm asking because sometimes we need to show a full-screen screenshot for step-by-step instructions, but as far as I can tell it's not possible to make it square within the page and preserve a readable size at the same time.

    If not possible, is there any process I can follow to formally request?

    Thanks!

  • Avatar
    Nicole Relyea

    Hey, Nau! 

    Apologies for the delayed response. As the article states, images are automatically resized to fit the browser window, so your customers could expand their window to maximum width. But the kind of functionality you suggest is not native to our product. 

    We don't take requests as such, but you can explain your problem in the Product Feedback topic. If you choose to post there, I do encourage you to read the guidelines on how to write an effective feedback post first. 

    Happy Zendesking!

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